First, we have to check the information source is from website or other channels, such as trade shows.
Then we could check if we have given our quotation to the customer or not. Because we have to give same price at different times and we have to explain for different price in the quotation. We can not say we forget the quotation in the past, which is very rude for customers.
We have to check out if the customer has some special requirements on the products or not. Does the customer need some certificate? We can prepare well and both parties could have more time to prepare products or certificates.
We have to think about payment terms, which should be easy to operation at the destination country. We have to think about the risks or credit of payment. We need to know more about customs clearance certificates, which may increase cost in foreign trade business.
We must lead the customers to know our products in details. We may arrange customers to visit factory and get some feedback information from customers.
All the foreign trade businessmen need more experience to tackle different issues in foreign trade. Foreign trade business can be reached on the basis of equality, justice, mutual benefit etc.
Suppliers and buyers may have quarreled on sample products.
Suppliers and buyers may think about sample delivery issues; sometimes both sides may think it just waste time and energy.
Some buyers are declined to pay for the sample products at a reasonable price.
Suppliers may have sent out the sample products and paid for the delivery fees, but the buyers may explain that they have some other suppliers already. In such cases, the buyers have no intention to buy the products or the buyer has no intention for cooperation in foreign trade business. The purpose is to compare sample products and price with other suppliers.
Some suppliers may complain that the international buyer did not reply or reply with bad attitude after the buyers receive the sample products.
Buyers may ask for sample products but give no time for suppliers to prepare sample products. Such urgent samples make the supplier work overtime at high pressure and at the end; the suppliers may not get any orders or get orders very late.
If there is only quotation but not providing any samples, the buyers may worry about placing orders on such suppliers.
Suppliers and buyers both sides may have different views on sample products. But they could make friends with each other first, and then talk about foreign trade business.
IBUonline is an innovative B2B website, which could help foreign trade business. Suppliers and buyers can communicate with each other through instant communication tools on the website and negotiate on sample issues.
Please visit IBUonline homepage if you have interest in B2B foreign trade business.
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